Glossary
The guide’s terms, briefly, each with the page that explains it.
- Agenda: the doctors’ appointments, by day and hour, in the Appointments app.
- Audit log: who opened or changed a file, and when.
- Break and leave: time when a doctor takes no appointments.
- Cancelling: dropping an appointment or a plan that no longer happens; not the same as voiding.
- Consultation: what the doctor writes at a visit; once finished, it can only be rectified or voided.
- Credit note: the document that corrects a posted invoice.
- Dashboard: the clinic’s figures over a period, for the administrator.
- e-Factura: ANAF’s system through which invoices reach the SPV.
- Estimate: the treatment plan’s prices, printed as an offer or signed by the patient.
- Finding: what the assistant or the doctor notes on a tooth, such as a caries, a crown or a missing tooth.
- Informed consent: the document a patient signs for a treatment, added to the file by the medical team.
- Odontogram: the chart of the patient’s teeth, with their findings and treatments.
- Partial payment: a payment smaller than the invoice; the rest stays due.
- Posted invoice: an issued invoice; it never goes back to draft and is corrected with a credit note.
- Procedure: a service in the clinic’s catalogue, with its price and duration.
- Rectification: the correction of a finished consultation; the original text stays in the history.
- Reminder: the SMS sent to the patient before an appointment.
- Role: what a colleague sees and can do: Reception, Medical Assistant, Doctor, Medical Coordinator, Clinic Administrator.
- Sector: the city of a patient in Bucharest, as e-Factura requires.
- Small calendar: the month in the agenda’s right-hand panel, used to pick a day.
- SMS consent: the tick in the patient file without which the patient gets no SMS; it is not a medical consent.
- SMS log: the SMS sent to a patient or for an appointment, with the state of each.
- Stage: a part of a treatment plan, booked in one visit.
- Treatment plan: the procedures proposed to the patient, in stages; a patient has one active plan.
- Treatment Room: the doctor’s screen during the visit, with the patient’s odontogram, plan and treatments.
- VAT exempt: the tax of the clinic’s medical services, printed on the invoice with its legal mention.
- Voiding: taking back a wrong medical record, with the reason; it stays in the history.
- Waitlist: patients who want an earlier time than their appointment, or wait for a free slot.
- Working schedule: the days and hours a doctor takes appointments.