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Glossary

The guide’s terms, briefly, each with the page that explains it.

  • Agenda: the doctors’ appointments, by day and hour, in the Appointments app.
  • Audit log: who opened or changed a file, and when.
  • Break and leave: time when a doctor takes no appointments.
  • Cancelling: dropping an appointment or a plan that no longer happens; not the same as voiding.
  • Consultation: what the doctor writes at a visit; once finished, it can only be rectified or voided.
  • Credit note: the document that corrects a posted invoice.
  • Dashboard: the clinic’s figures over a period, for the administrator.
  • e-Factura: ANAF’s system through which invoices reach the SPV.
  • Estimate: the treatment plan’s prices, printed as an offer or signed by the patient.
  • Finding: what the assistant or the doctor notes on a tooth, such as a caries, a crown or a missing tooth.
  • Informed consent: the document a patient signs for a treatment, added to the file by the medical team.
  • Odontogram: the chart of the patient’s teeth, with their findings and treatments.
  • Partial payment: a payment smaller than the invoice; the rest stays due.
  • Posted invoice: an issued invoice; it never goes back to draft and is corrected with a credit note.
  • Procedure: a service in the clinic’s catalogue, with its price and duration.
  • Rectification: the correction of a finished consultation; the original text stays in the history.
  • Reminder: the SMS sent to the patient before an appointment.
  • Role: what a colleague sees and can do: Reception, Medical Assistant, Doctor, Medical Coordinator, Clinic Administrator.
  • Sector: the city of a patient in Bucharest, as e-Factura requires.
  • Small calendar: the month in the agenda’s right-hand panel, used to pick a day.
  • SMS consent: the tick in the patient file without which the patient gets no SMS; it is not a medical consent.
  • SMS log: the SMS sent to a patient or for an appointment, with the state of each.
  • Stage: a part of a treatment plan, booked in one visit.
  • Treatment plan: the procedures proposed to the patient, in stages; a patient has one active plan.
  • Treatment Room: the doctor’s screen during the visit, with the patient’s odontogram, plan and treatments.
  • VAT exempt: the tax of the clinic’s medical services, printed on the invoice with its legal mention.
  • Voiding: taking back a wrong medical record, with the reason; it stays in the history.
  • Waitlist: patients who want an earlier time than their appointment, or wait for a free slot.